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2071 points K0nserv | 1 comments | | HN request time: 0.216s | source
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kristov ◴[] No.45092413[source]
I think the conversation needs to change from "can't run software of our choice" to "can't participate in society without an apple or google account". I have been living with a de-googled android phone for a number of years, and it is getting harder and harder, while at the same time operating without certain "apps" is becoming more difficult.

For example, by bank (abn amro) still allows online banking on desktop via a physical auth device, but they are actively pushing for login only via their app. I called their support line for a lost card, and had to go through to second level support because I didn't have the app. If they get their way, eventually an apple or google account will be mandatory to have a bank account with them.

My kid goes to a school that outsourced all communication via an app. They have a web version, but it's barely usable. The app doesn't run without certain google libs installed. Again, to participate in school communication about my kid effectively requires an apple or google account.

I feel like the conversation we should be having is that we are sleepwalking into a world where to participate in society you must have an account with either apple or google. If you decide you don't want a relationship with either of those companies you will be extremely disadvantaged.

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mothballed ◴[] No.45092939[source]
I don't own a phone, but the most shocking revelation came when my child's school required us to use an app to specify how our children will be picked up or ride the bus.

So far I've been able to avoid using apps for pretty much anything, but when the school says "use an app or you won't get your kids" and then also say they will call CPS and have your kids seized if you don't get them in time, that puts you in a real fucked up situation.

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rhines ◴[] No.45093256[source]
We've reached the point where people without devices or common online services are so rare that society no longer accommodates them. It's similar to how we need legislation to ensure that disabled people have accessible infrastructure, except I doubt there will ever be legislation mandating offline/off-app accessibility.
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adiabatichottub ◴[] No.45093676[source]
File it under faulty assumptions organizations make about their clients or customers. If you live in a rural area in the United States it is still quite possible to have:

  * No cellular service
  * No landline service
  * No postal delivery to your property, and a physical address that isn't in any database
  * No public utilities
It can be very frustrating to deal with services that assume you have the ability to receive SMS messages, and almost anything requiring identity these days demands a phone number.
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wilg ◴[] No.45097877[source]
I don't think its unreasonable for private companies not to bother to offer their services to these people. Why should they have to? Many services require nearby physical infrastructure. Electing to live in the woods is not really a disability. Plus you can just get internet out there if you want and thereby receive SMS.
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adiabatichottub ◴[] No.45098258[source]
You're right, it's not a disability. However, it's also not always elective. Sure, a private business has no requirement to serve people outside of the market they want to serve, but what if that business is providing a service that is de-facto required in order to access government services?
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1. wilg ◴[] No.45110253[source]
It's the government's role to serve everyone generally, so they should provide reasonable accommodations for people. I suspect there are such accommodations, but it's hard to say without looking at a specific, real scenario.

Also, not always elective? I'm not so sure about that. You decide where you live. If you're a minor, your parents decide where you live. That's elective in a meaningful sense. You might have reasons you are personally weighing that make sense for you to live in a certain place, but accessibility of services should be part of that calculation, and ultimately it is still up to you.

The government isn't obligated to pay for your gas or provide you a car to get to the nearest post office to pay your taxes, for example. If you choose to live in such a way where it is difficult or impossible for you to comply with the law, there is not much the government can or should do about it.