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2071 points K0nserv | 3 comments | | HN request time: 0.681s | source
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kristov ◴[] No.45092413[source]
I think the conversation needs to change from "can't run software of our choice" to "can't participate in society without an apple or google account". I have been living with a de-googled android phone for a number of years, and it is getting harder and harder, while at the same time operating without certain "apps" is becoming more difficult.

For example, by bank (abn amro) still allows online banking on desktop via a physical auth device, but they are actively pushing for login only via their app. I called their support line for a lost card, and had to go through to second level support because I didn't have the app. If they get their way, eventually an apple or google account will be mandatory to have a bank account with them.

My kid goes to a school that outsourced all communication via an app. They have a web version, but it's barely usable. The app doesn't run without certain google libs installed. Again, to participate in school communication about my kid effectively requires an apple or google account.

I feel like the conversation we should be having is that we are sleepwalking into a world where to participate in society you must have an account with either apple or google. If you decide you don't want a relationship with either of those companies you will be extremely disadvantaged.

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rkagerer ◴[] No.45092623[source]
Add "can't participate in society without agreeing to user-hostile Terms of Service clauses, such as indemnities, behavior profiling, and opted-in marketing subscriptions."

It's amazing where those dark patterns are cropping up (government services, SPCA, etc).

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amluto ◴[] No.45093303[source]
I sometimes contemplate that this sort of incidental ToS should be 100% unenforceable.

Here’s what I mean: suppose I want to order a cup of coffee at a cafe. I’ve made a choice to go to that cafe, and it’s at least generally reasonable that the cafe and I should agree to some terms under which they sell me coffee, and those terms should be enforceable.

But if the cafe requires me to use an app, and the app requires me to use a Google account, then using the app and the Google account is not actually a choice I made — it’s incidental to my patronage of the cafe. And I think it’s at least interesting to imagine a world in which this usage categorically cannot bind me to any contract with the app vendor or Google. Sure, I should have to obey the law, and Google should have to obey the law, but maybe that should be it. If Google cannot find a way to participate without a contract, then they shouldn't participate.

I might even go farther: Google and the app’s participation should be non discriminatory. If the cafe doesn’t want to sell me coffee, fine. But Google should have no right to tell the cafe not to serve me coffee.

(For any of this to work well, Google should not be able to incorporate its terms into the terms of the cafe. One way to address this might be to have a rule that third parties like Google cannot assert any sort of claim against an end user arising from that end user’s terms of service with the cafe. If Google thinks I did something wrong (civilly, not criminally) in my use of the app, they would possibly have a claim against the cafe, but neither Google nor the cafe would have a claim against me.)

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1. nobody9999 ◴[] No.45097870[source]
>One way to address this might be to have a rule that third parties like Google cannot assert any sort of claim against an end user arising from that end user’s terms of service with the cafe.

Or just require retail businesses to accept cash. Which many jurisdictions have done.

Problem solved.

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2. amluto ◴[] No.45098076[source]
That doesn’t help if you need to use an app to order.
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3. nobody9999 ◴[] No.45098523[source]
I don't know about you, but I don't have my device super-glued to my hand. In fact, if I'm going out to run errands in my neighborhood, I often don't bring such a device at all.

If I walk into a cafe (which is what GP was talking about), I'm going to (horror of horrors!) speak to the nice person standing behind the counter to ask them to make me my coffee.

I'm certainly not going to go full on passive aggressive and stand in front of the person taking orders and place my order on an "app."

In fact, if a retail establishment attempted to require that, I'd just leave.

Which I've done several times at restaurants who, when I ask for a menu, am informed that I should "scan the QR code" on a label stuck to the table with my phone to get the menu.

No thanks.