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You Have to Feel It

(mitchellh.com)
359 points tosh | 1 comments | | HN request time: 0.291s | source
1. PeterStuer ◴[] No.45081193[source]
Yes, and no.

Yes in the sense Kano refered to as 'delight' [1]. An unexpected or tacit feeling of quality in an interaction with a product.

No, because for whatever reason we sadly have become prone to spurious and unbridled emotion, making mountains out of molehills at the slightest friction. I sometimes feel what now passes as acceptable is what used to be borderline bipolar disorders.

[1] https://en.wikipedia.org/wiki/Kano_model