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210 points scapecast | 1 comments | | HN request time: 0s | source
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mintplant ◴[] No.45058689[source]
My dad headed up the redesign effort on the Lockheed Martin side to remove the foam PAL ramps (where the chunk of foam that broke off and hit the orbiter came from) from the external tank, as part of return-to-flight after the Columbia disaster. At the time he was the last one left at the company from when they had previously investigated removing those ramps from the design. He told me how he went from basically working on this project off in a corner on his own, to suddenly having millions of dollars in funding and flying all over for wind tunnel tests when it became clear to NASA that return-to-flight couldn't happen without removing the ramps.

I don't think his name has ever come up in all the histories of this—some Lockheed policy about not letting their employees be publicly credited in papers—but he's got an array of internal awards from this time around his desk at home (he's now retired). I've always been proud of him for this.

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dclowd9901 ◴[] No.45061022[source]
It's funny how the thankless jobs of quality assurance become so critical so quickly. And I mean that ironically of course.

To folks out there: do the important work, not the glamorous work, and you'll not only sleep well, but you might actually matter as well.

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nolok ◴[] No.45073866[source]
Like the old saying, the firefighter is a hero but everybody is annoyed by the fire inspector, even though he saves way more lives.
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1. yndoendo ◴[] No.45076946[source]
People that have done QA have the best understand of this.

I was doing the QA on a life safety product. Any new hardware would mean pulling the specs for the ICs and verifying that the layout and pin-out where correct on the product designs. You don't need an electrical engineering degree to know that PIN-1 on IC-2 should be connected to PIN-A on IC-4 but deigns having it traced to PIN-C.

Not once was there ever a recall and all early product issues where just a firmware update. After no longer working at the company they stopped doing QA. Heard from a former coworker that they latest product releases have required a compete recall.

QA not only saves lives it also reduces service and support costs. It helps keep a good standing relationship with your clients. Good QA is about trying to brake the solution as a consumer not reading the manual.