Modern hardware is just so complicated it would take a long time to completely document, and even longer to write a driver for.That's what's claimed. That's what people say, yet it's just an excuse. I've heard the same sort of excuse people have, after they write a massive codebase, then say "Oops, sorry, didn't get around to documenting it".
And no, hardware is not more difficult than software to document.
If the system is complex, there's more need to document, just as with a huge codebase. On their end, they have new employees to train up, and they have to manage testing. So any excuse that silicon vendors have to deal with such immense complexity? My violin plays for them.