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The Synology End Game

(lowendbox.com)
452 points amacbride | 1 comments | 29 Aug 25 06:37 UTC | HN request time: 0.247s | source
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codeflo ◴[29 Aug 25 08:13 UTC] No.45061494[source]▶
The year is 2025. Delivering a good product is not considered profitable enough anymore. If a company or product is beloved by customers then that means it doesn't squeeze them to the max. This is clearly money left on the table that someone will sooner or later extract. High-end brands are not exempt from this.
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atlasduo ◴[29 Aug 25 08:25 UTC] No.45061575[source]▶
Easily explained: when times are tough, delivering growth naturally is hard. Squeezing the customer is the lowest hanging fruit.

Sure, long term reputation is severely damaged, but why would decision makers care? Product owners interests are not aligned with interests of the company itself. Squeeze the customer, get your miniscule growth, call it "unlocking value", get your bonus, slap it onto your resume and move on to the next company. Repeat until retirement.

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1. mihaaly ◴[29 Aug 25 19:34 UTC] No.45068415[source]▶
This is more about EBITDA.

Serving the needs of customers (practically the quality of the product) sits down in the list of importance. Sales strategy, marketing, PR, organizational culture, company values, ..., basically the self-serving measures come all before that.