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574 points frays | 1 comments | | HN request time: 0s | source
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seanhunter ◴[] No.45050897[source]
Honestly as an outsider this is the not the most important role for them to have eliminated. I have interacted with google a couple of times in the last few years and the company I work for are considered a priority account that they want to do more business with.

In every meeting, they put forward one engineer (who is usually quite capable) and 6 or 7 spreadsheet-trackers who all come from McKinsey or straight out of MBA school and seem to have no function other than to consume the oxygen in the room. Every meeting another one shows up and introduces themselves as being the person in charge of the relationship (this has become a running joke between me and the CTO).

At one stage I stopped going to one of the weekly meetings that these people put on my calendar so the guy called me up to ask why. I explained I got no value from the meeting as all the meeting was for was so he could read through a spreadsheet that everyone already had shared so if I was interested (which spoiler I wasn’t) I could just read it for myself and didn’t need a 45min meeting. He was most offended and disappeared soon after to be replaced by some other person who introduced themselves as the head of the relationship.

So in short if they get rid of everyone on the client-facing side who describes themselves as head of some relationship they would cut a lot more dead wood than TLMs.

replies(1): >>45051817 #
1. utyop22 ◴[] No.45051817[source]
"seem to have no function other than to consume the oxygen in the room"

I have a nice phrase for these people - oxygen thiefs.