The article is somewhat sensationalistic. If you read the actual report you will find out that:
The pilot was not part of the conference call!
What froze was not hydraulic fluid for actuators (in some hydraulic line), but hydraulic fluid in the shock absorbers.
The last paragraph of the article and seems to be missing a few words and reads as the investigators blaming the people directly involved, which is essentially a complete opposite of what conclusions of the report say.
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