Claude for Chrome

I remember when people figured out you could tell bing chat “don’t use emoji’s or I’ll die” and it would just go absolutely crazy. Feel like there was a useful lesson in that.

In fact in my opinion, if you haven’t interacted with a batshit crazy, totally unhinged LLM, you probably don’t really get them.

My dad is still surprised when an LLM gives him an answer that isn’t totally 100% correct. He only started using chatGPT a few months ago, and like many others he walked into the trap of “it sounds very confident and looks correct, so this thing must be an all-knowing oracle”.

Meanwhile I’m recalling the glorious GPT-3 days, when it would (unprompted) start writing recipes for cooking, garnishing and serving human fecal matter, claiming it was a French national delicacy. And it was so, so detailed…

> “it sounds very confident and looks correct, so this thing must be an all-knowing oracle”.

I think the majority of the population will respond similarly, and the consequences will either force us to make the “note: this might be full of shit” disclaimer much larger, or maybe include warnings in the outputs. It’s not that people don’t have critical thinking skills— we’ve just sold these things as magic answer machines and anthropomorphized them well enough to trigger actual human trust and bonding in people. People might feel bad not trusting the output for the same reason they thank Siri. I think the vendors of chatbots haven’t put nearly enough time into preemptively addressing this danger.

The psychological bug that confidence exploits is ancient and genetically ingrained in us. It’s how we choose our leaders and assess skilled professionals.

It’s why the best advice for young people is “fake it until you make it”

>It’s not that people don’t have critical thinking skills

It isn't? I agree that it's a fallacy to put this down to "people are dumb", but I still don't get it. These AI chatbots are statistical text generators. They generate text based on probability. It remains absolutely beyond me why someone would assume the output of a text generator to be the truth.

> These AI chatbots are statistical text generators

Be careful about trivializing the amount of background knowledge you need to parse that statement. To us that says a lot. To someone whose entire life has been spent getting really good at selling things, or growing vegetables, or fixing engines, or teaching history, that means nothing. There’s no analog in any of those fields that would give the nuance required to understand the implications of that. It’s not like they aren’t capable of understanding it; their only source of information about it is advertising, and most people just don’t have the itch to understand how tech stuff works under the hood— much like you’re probably not interested in what specific fertilizer was used to grow your vegetables, even though you’re ingesting them, often raw, and that fertilizer could be anything from a petrochemical to human shit— so they aren’t going to go looking on their own.

Because across most topics, the "statistical text generator" is correct more often than any actual human being you know? And correct more often than random blogs you find?

I mean, people say things based on probability. The things they've come across, and the inferences they assume to be probable. And people get things wrong all the time. But the LLM's have read a whole lot more than you have, so when it comes to things you can learn from reading, their probabilities tend to be better across a wide range.

It’s much easier to judge a person’s confidence while speaking, or even informally writing, and it’s much easier to evaluate random blogs and articles as sources. Who wrote it? Was it a developer writing a navel gazing blog post about chocolate on their lunch break, or was it a food scientist, or was it a chocolatier writing for a trade publication? How old is it? How many other posts are on that blog and does the site look abandoned? Do any other blog posts or articles concur? Is it published by an organization that would hold the author accountable for publishing false information?

The chatbot completely removes any of those beneficial context clues and replaces them with a confident, professional-sounding sheen. It’s safest to use for topics you know enough about to recognize bullshit, but probably least likely to be used like that.

If you’re selling a product as a magic answer generating machine with nearly infinite knowledge— and that’s exactly what they’ve being sold as— and everything is presented with the confidence of Encyclopedia Britannica, individual non-experts are not an appropriate baseline to judge against. This isn’t an indictment of the software — it is what it is, and very impressive— but an indictment of how it’s presented to nontechnical users. It’s being presented in a way that makes it extremely unlikely that average users will even know it is significantly fallible, let alone how fallible, let alone how they can mitigate that.

Well said!! And the hype men selling these LLMs are really playing into this notion. They’ve started saying stuff like “they have phd-level knowledge on every topic”.