Prior to AI, this had happened plenty of times before. That doesn’t make it right, or less painful; but truth be told this is not new.
Yes, this new tool failed. But the truth is it was only stepping in because there was still a gap that needed to be filled. It was mental health musical chairs and when the music stopped ChatGPT was standing. All those sitting - who contributed to the failure - point at ChatGPT? That’s the solution? No wonder we can’t get this right. Is our collective lack of accountability the fault of ChatGPT?
In short, if we were honest we’d admit ChatGPT wasn’t the only entity who came up short. Again.
And while I’m not going to defend OpenAI, its product has likely saved lives. The problem is, we’ll never know how many. This suicide is obviously sad and unfortunate. Let’s hope we all reflect on how we can do better. The guilt and the opportunity to grow is *not* limited to OpenAI.