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A bug saved the company

(weblog.rogueamoeba.com)
379 points ingve | 3 comments | 24 Aug 25 09:55 UTC | HN request time: 0.633s | source
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dlcarrier ◴[26 Aug 25 06:59 UTC] No.45023173[source]▶
So, letting people try it out it for two weeks prevented them from buying it? That doesn't reflect well on customer satisfaction.
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1. Etheryte ◴[26 Aug 25 07:10 UTC] No.45023259[source]▶
I think more than anything it reflects on the fact that most people don't need to record audio all that often. If the product is fine, but you've done all the recording you need, why would you buy it. I would wager that most users never even saw the trial end nag screen simply because they didn't need to open the app anymore.
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2. lapcat ◴[26 Aug 25 11:49 UTC] No.45025245[source]▶
This. It's not an app that you would necessarily use every day, so basing the trial on a certain number of days wasn't a good fit.
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3. butlike ◴[27 Aug 25 16:16 UTC] No.45041655[source]▶
That being said, it's a real heavy lifter (along with Loopback) for music production. (Sample size: 1)