The best way to mitigate the load from diffuse, unidentifiable, grey area participants is to have a fast and well engineered web product. This is good news, because your actual human customers would really enjoy this too.
The best way to mitigate the load from diffuse, unidentifiable, grey area participants is to have a fast and well engineered web product. This is good news, because your actual human customers would really enjoy this too.
(One other thing is that the "tell me without telling me" thing is an internet trope and the site guidelines ask people to avoid those - they tend to make for unsubstantive comments, plus they're repetitive and we're trying to avoid that here. But I just mention this for completeness - it's secondary to the other point.)
I'd just add one other thing: there's one word in your post here which packs a huge amount of meaning and that's seemed (as in "seemed to be coming from a place [etc.]"). I can't tell you how often it happens that what seems one way to one user—even when the "seems" seems overwhelmingly likely, as in near-impossible that it could be any other way—turns out to simply be mistaken, or at least to seem quite opposite to the other person. It's thousands of times easier to make a mistake in this way than people realize; and unfortunately the cost can be quite high when that happens because the other person often feels indignant ("how dare you assume that I [etc.]").
In the present case, I don't know anything about the experience level of the user who posted https://news.ycombinator.com/item?id=45011628, but https://news.ycombinator.com/item?id=45011442 was definitely posted by someone who has managed heavy-duty web facing services, and that comment says more or less the same thing as the other one.