I must be missing something - didn’t we all learn how to apologize and take responsibility in kindergarten? Granted, easier said than done.
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I find most people struggle to do this, and the rest don't even try.
One of my newish mantras is: "Apologizing is what we expect of 9-year-olds. Older children are expected to make compensations or repairs. Adults are expected to modify their own behavior in the future."