All managers make mistakes; good managers acknowledge and repair

Implementers are not babies and managers are not our mothers.

I think the management skill nobody talks about is how managers should realize they are part of a team and their focus should be on whatever the team's goal is, not in finding the perfect way to apologize. As the article says: "Your job is to ship working software that adds real value to users, to help your team grow, and to create an environment where people can do their best work."

I couldn't give a rat's ass if a manager doesn't apologize to me in a way that makes my eyes water, admitting his humanity in the process, if that manager doesn't insist on making the same mistake and getting in my way all the time.