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I forced every engineer to take sales calls and they rewrote our platform

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324 points bilsbie | 1 comments | 21 Aug 25 15:46 UTC | HN request time: 0.313s | source
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dcastonguay ◴[21 Aug 25 16:17 UTC] No.44974574[source]▶
> At the end of it, they were sketching a completely different architecture without my "PMing". Because they finally understood who was actually using our product.

I cannot help but read this whole experience as: “We forced an engineer to take sales calls and we found out that the issue was that our PMs are doing a terrible job communicating between customer and engineering, and our DevOps engineer is more capable/actionable at turning customer needs into working solutions.”

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hughredline ◴[21 Aug 25 18:38 UTC] No.44976426[source]▶
> DevOps engineer is more capable/actionable at turning customer needs into working solutions

That’s been my experience all my tears in industry.

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neogodless ◴[21 Aug 25 18:42 UTC] No.44976467[source]▶
I, too, have had many, many tears in this industry.
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1. hughredline ◴[21 Aug 25 19:21 UTC] No.44976917[source]▶
;P

An errant autocorrect a little too correct to correct.