Yes. I just had a bad experience with an online shop. I got the thing I ordered, but the interaction was bad so I sent a note to their support email saying "I like your company, but I recently had this experience that felt icky, here's what happened" and their "AI Agent Bot" replied with a whole lot of platitudes and "Since you’ve indicated no action is needed and your order has been placed, we will be closing this ticket."
I'm all for LLM's helping people write better emails, but using them to auto-close support tickets is rude.
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