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575 points gausswho | 1 comments | 08 Jul 25 22:42 UTC | HN request time: 0.324s | source

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throwawaymaths ◴[09 Jul 25 05:14 UTC] No.44506519[source]▶

Spectrum (cable/telephone/internet) kept me on the phone line for 30 minutes as i tried to cancel.

JohnTHaller ◴[09 Jul 25 06:22 UTC] No.44506844[source]▶

Ask my girlfriend about my phone call with Time Warner (pre Spectrum) where I said the words "I want to cancel cable TV but keep internet" about two dozen times to 3 different people.

replies(1): >>44512543 #

1. RankingMember ◴[09 Jul 25 17:14 UTC] No.44512543[source]▶

>>44506844 #

The need to repeat yourself over and over as you get transferred multiple times is maddening.

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US Court nullifies FTC requirement for click-to-cancel