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US Court nullifies FTC requirement for click-to-cancel

(arstechnica.com)
575 points gausswho | 4 comments | 08 Jul 25 22:42 UTC | HN request time: 0.774s | source
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everdrive ◴[09 Jul 25 11:42 UTC] No.44508780[source]▶
One consequence here that people need to think about is that ALL subscription services should be viewed with suspicion. Once you sign up how much of your life will be deranged simply by trying to cancel the service. It's a hidden cost which shouldn't be forgotten.
replies(2): >>44508808 #>>44509384 #
1. pona-a ◴[09 Jul 25 11:45 UTC] No.44508808[source]▶
So there's a business argument for this regulation. If the consumers feel unsafe giving their credit cards to most companies, they'll spend less on subscription services in total, harming the industry more than they gain from milking zombie customers.
replies(2): >>44509524 #>>44512876 #
2. whycome ◴[09 Jul 25 13:01 UTC] No.44509524[source]▶
Is zombie customer an official term. And how much of their profits are from that sector? Is this like airlines over selling seats?
replies(1): >>44509793 #
3. adgjlsfhk1 ◴[09 Jul 25 13:27 UTC] No.44509793[source]▶
zombie purchasers is the business model of basically every gym. they lose money on the people that actually show up. the money makers are the people who sign up for a membership, go once or twice and then forget to cancel (or purchased a full year at once)
4. rsanek ◴[09 Jul 25 17:45 UTC] No.44512876[source]▶
i mostly use Robinhood virtual cards for services now. if i want to cancel i just cancel the card.