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586 points gausswho | 2 comments | | HN request time: 0s | source
1. eleveriven ◴[] No.44507239[source]
Honestly, it's wild that something as common-sense as "make canceling as easy as signing up" is this hard to implement
replies(1): >>44507267 #
2. oblio ◴[] No.44507267[source]
It's not hard to implement, in the sense of "hard to implement software feature".

It's hard because businesses don't want cancellation to be easy, as they lose money. A lot of people forget to cancel or just can't be bothered for a long time, especially if cancellation is hard.

And yes, it's as predatory as it sounds.

It's basically the financialization of business, as some point one of the few ways towards "growth" is nickel-and-diming everyone you can.