If it's a Maytag, Whirlpool or another older super-reliable machine then you might consider fixing it yourself (if you're handy with tools) or finding someone to fix it. If you want to replace it with a good washer, then know that there are shops who sell rebuilt/refurbished models of the most trustworthy appliances.
Meanwhile for DIY-ers, parts are usually available and there are YouTube videos on most major models (telling you which models are best, how to fix/maintain them, how to run them, etc.).
We have a Whirlpool Ultimate Care II that is about 50 years old and has been thru 4 generations of people. I've worked on it twice: once to replace a switch and the second time to replace some ratchet gears. Repairmen have also worked on it in my absence. Like most of the older washers, it's designed to be easy to dismantle and repair. It washes more gently than any other washer I've seen: consequently our clothes last longer. Wish the software I use was as easy to fix.
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