I wonder if we ever get to the point I remember reading about in a novel ( AI initially based on emails ), where human population is gently nudged towards individuals that in aggregate benefit AI goals.
Sounds like you are referring to book 1 in a series, the book called "Avogadro Corp: The Singularity Is Closer than It Appears" by William Hertling. I read 3-4 of those books, they were entertaining.