"I don’t want AI customer service—but I don’t get a choice.
I don’t want AI responses to my Google searches—but I don’t get a choice.
I don’t want AI integrated into my software—but I don’t get a choice.
I don’t want AI sending me emails—but I don’t get a choice.
I don’t want AI music on Spotify—but I don’t get a choice.
I don’t want AI books on Amazon—but I don’t get a choice."
The last is especially egregious. I don’t want poorly-written (by my standards) books cluttering up bookstores, but all my life I’ve walked into bookstores and found my favorite genres have lots of books I’m not interested in. Do I have some kind of right to have stores only stock products that I want?
The whole thing is just so damn entitled. If you don’t like something, don’t buy it. If you find the presence of some products offensive in a marketplace, don’t shop there. Spotify is not a human right.
Of course you can opt out. People live in the backwoods of Alaska. But if you want to live a semi normal life there is no option. And absolutely people should feel entitled to a normal life.
What book store will stock AI slop that no-one wants to buy?
They’re not trying to satisfy customers: they’re answering shareholders. Our system is no longer about offering the best products, it’s about having the market share to force people to do business with you or maybe two other equally bad companies that constantly look for ways to extract more money from people to make shareholders happy. See: Two choices of smartphone OS, ISP regional monopolies or duopolies, two consumer OSes, a handful of mobile carriers, almost all available TVs models being “smart TVs” laden with spyware…
(I’m speaking from the US perspective, this may not be as pronounced elsewhere.)
The answer to this is regulation. See: https://www.msn.com/en-us/news/technology/apple-updates-app-...
Outside of a monopoly the best way to extract more money from people is to offer a better product. If AI is being forced and people do hate it, they'll move towards products that don't do that
What happened to Windows Recall being enabled by default? Surely it was in Microsoft's best interest to force it on people. But no, they reversed it after a huge backlash. You see this again and again
Of your examples, ISPs are the only one I can see that's hated without other options. Most people are quite happy with Windows/Mac/Android/iOS/Mint Mobile/Smart-TV-With-No-Internet-Access