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246 points laurentlb | 1 comments | | HN request time: 0s | source
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daft_pink ◴[] No.44447499[source]
I hosted couchsurfers and it was fun, but i stopped when i started getting detailed reviews about random shit about my home after people left.

Letting people live in your house in the central business district of a top tier city and then having them comment on your towel designs.

It’s not a hotel. I’m so over it.

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madaxe_again ◴[] No.44452483[source]
This is just hospitality reviews 101. I run a couple of Airbnbs in the uk - 99.9% of guests leave gushing reviews, 0.01% break open locked cupboards and are like “There was a cupboard FULL of cleaning supplies! Disgusting! 1/5!”.

I’ve even had people bring a plastic rat with them and pose it around the apartment to then complain to customer service - successfully. That one cost me about £5,000 in a refund, lost revenue as I was made to cancel bookings until I had a pest controller in, and a mystified but still expensive pest controller.

Pareto’s law is pareto’s law.

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nandomrumber ◴[] No.44452956[source]
Scam plan: know someone in Airbnb customer satisfaction team > rent expensive Airbnb accommodation > make bogus complaint complete with faked pictures to support bogus claim > have the claim approved by acquaintance > share profit.
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1. seanhunter ◴[] No.44453026{3}[source]
The “profit” you would be sharing with the person in Airbnb customer satisfaction in your hypothetical scam is a refund of your money which you would have paid to rent the place. This is like Homer Simpson’s grease business.