←back to thread

246 points laurentlb | 1 comments | | HN request time: 0.234s | source
Show context
daft_pink ◴[] No.44447499[source]
I hosted couchsurfers and it was fun, but i stopped when i started getting detailed reviews about random shit about my home after people left.

Letting people live in your house in the central business district of a top tier city and then having them comment on your towel designs.

It’s not a hotel. I’m so over it.

replies(7): >>44447806 #>>44449326 #>>44449659 #>>44451431 #>>44451470 #>>44452483 #>>44455882 #
madaxe_again ◴[] No.44452483[source]
This is just hospitality reviews 101. I run a couple of Airbnbs in the uk - 99.9% of guests leave gushing reviews, 0.01% break open locked cupboards and are like “There was a cupboard FULL of cleaning supplies! Disgusting! 1/5!”.

I’ve even had people bring a plastic rat with them and pose it around the apartment to then complain to customer service - successfully. That one cost me about £5,000 in a refund, lost revenue as I was made to cancel bookings until I had a pest controller in, and a mystified but still expensive pest controller.

Pareto’s law is pareto’s law.

replies(4): >>44452870 #>>44452956 #>>44454334 #>>44454575 #
1. figmert ◴[] No.44452870[source]
I think the difference between Airbnbs and couchsurfers is huge. Couch surfing is a voluntary yet free service provided by someone out of the goodwill of their heart. Airbnb is provided for profit. Leaving such reviews is fine for an Airbnb (assuming it's deserved ofc), but certainly not okay for couch surfing.

It does depend what they've reviewed though. Is the person hosting living in a in a gross apartment vs the towel designs are not nice.