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406 points doppio19 | 1 comments | | HN request time: 0s | source
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dankwizard ◴[] No.44439699[source]
It was falling behind. The dodgy stores were getting more creative and Fakespot needed to play catch up.

You've got stores that would include a $5-$20 coupon/gift card in the item in exchange for a positive review. Sure, this didn't 1:1 translate but if a user did it would look like a legitimate review.

You've got a plethora of LLMs out there just itching to GENERATE.

Then an expensive option I was suprised happened - I bought a Dyson clone vacuum cleaner off of Amazon. A few weeks later, the company emailed me and said 'We have a new model. Buy that one, leave a review, we'll refund the purchase'. So I did it. This happened about 10 more times in 2024. My outdoor shed is entirely stick vacuums.

Feel a bit dirty doing it but that's ok I've got 12 vacuums that can clean my conscience.

I think Fakespot would have difficulty with all 3 of these scenarios.

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dawnerd ◴[] No.44439710[source]
Some company paid be 100 bucks to change my review to be positive so they sent the money via PayPal no problem then I changed the review to say they paid me to write a glowing review and of course Amazon ended up removing the review for being harmful to their customers
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colonial ◴[] No.44440026[source]
Amazon is awful when it comes to striking down accusatory customer reviews.

Last year I (like a fool) purchased some chunky thru-hole MOSFETs on Amazon. Lo and behold, despite the datasheets promising a few amps with 3.3V at the gate, I only got a few milliamps. Obviously counterfeit - but no matter how hard I tried or how much indirection I employed, Amazon always took down my review warning others of this verifiable fact.

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aussieguy1234 ◴[] No.44440161[source]
Amazon are becoming like AliExpress and Temu. They can always do it cheaper, but the quality is touch and go. Now with fake reviews it alot harder to tell what's good quality and what's not.
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driverdan ◴[] No.44444082[source]
Most of the Chinese crap sold on Amazon is identical to what you find on AliExpress and Temu marked up 50-200%.
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1. OJFord ◴[] No.44444697{3}[source]
Yeah but honestly unless it's a repeat purchase, I'll pay it for the customer service (and ordering experience frankly) being similarly up 5,000-20,000%.