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Fakespot shuts down today after 9 years of detecting fake product reviews

(blog.truestar.pro)
406 points doppio19 | 2 comments | 01 Jul 25 20:26 UTC | HN request time: 0.423s | source
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jen729w ◴[02 Jul 25 08:06 UTC] No.44441222[source]▶
Me and my partner just don't trust any reviews any more. Blogged about it here:

https://johnnydecimal.com/20-29-communication/22-blog/22.00....

So you know what we do now? Ignore the overall rating: it's worthless. Instead, go directly to the 1*. They're the only true indicator of a product/place/service.

I'm not saying take them all at face value. You still have to put in some work. But all the data is in the one-stars.

replies(1): >>44441233 #
piokoch ◴[02 Jul 25 08:09 UTC] No.44441233[source]▶
Unfortunately 1* are often bragging of some maniacs who bought a fork and they complain it is not working great as a spoon, or just black PR from the competitors. Whole reviews system is not working.
replies(1): >>44441260 #
1. sothatsit ◴[02 Jul 25 08:14 UTC] No.44441260[source]▶
The key is the ratio of crazy to sane 1 star reviews. Mostly crazies? Then the service is probably good. But if there are many sane 1 star reviews? Might be a bad place.
replies(1): >>44444788 #
2. the_sleaze_ ◴[02 Jul 25 15:17 UTC] No.44444788[source]▶
2 and 3 star reviews as well. If 5 of them mention the battery went out, amazon is denying service and the company is non-responsive? Next.