You’re a founder with a small, engineering-heavy team. You’ve got early revenue, a growing user base, and real traction, but no time to keep talking to users. You’ve outgrown founder-led support, and now you need someone to own everything user-facing.
I’m that person.
At Pythagora (YC W24), I was the first customer hire. I built DevRel, support, docs, demos, community, and launch content from zero. I set up systems to pull user insights from Discord, GitHub, Reddit, and email and turned that into product direction. I ran influencer campaigns, launched features, and shipped full-stack demo apps to tell the product story.
Before that, I spent 7 years at Streak (YC S11), leading technical support, building internal tooling in SQL, Zapier, and BigQuery, and working closely with the founders to guide product.
I'm also a software engineer. I’ve built internal tools, demo apps, and full-stack open-source projects, including a deploy preview framework I documented in a full technical case study.
Looking for a small, sharp team with early traction, ideally post-launch with signs of real user pull, but still pre-scale. A place where I can be the bridge between users and engineers, and help drive growth without the fluff.
Location: Remote (U.S.-based)
Remote: Yes (open to frequent SF travel / co-location)
Willing to relocate: Remote preferred, open to relocation for the right opportunity
Technologies: JavaScript (React, Node), TypeScript, Python, Ruby, etc.
Résumé/CV: https://linkedin.com/in/westonludeke
GitHub: https://github.com/westonludeke
Email: westonludeke [at] gmail.com