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Datadog's $65M/year customer mystery solved

(blog.pragmaticengineer.com)
151 points thunderbong | 1 comments | | HN request time: 0.203s | source
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GuinansEyebrows ◴[] No.44428425[source]
> To put it in numbers: the company would make around $9M in revenue it would otherwise lose, Now that $10M/year fee practically pays for itself!

am i misunderstanding, or is the author saying it's better to spend $10m than $9m?

replies(1): >>44431578 #
1. areyourllySorry ◴[] No.44431578[source]
you spend that extra million to keep customers satisfied in a competitive industry. they have users trading hundreds of thousands - if there's downtime and they lose money because they weren't able to sell their positions at the right time, they might even try to sue, who knows