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Datadog's $65M/year customer mystery solved

(blog.pragmaticengineer.com)
151 points thunderbong | 1 comments | | HN request time: 0s | source
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ljm ◴[] No.44427444[source]
I wonder how much that no-expense-spared, money-is-no-object attitude to buying SaaS impacts an engineers ability to make sensible decisions around infra and architecture. Coinbase might have been fine blowing 65 mil but take that approach to a new startup and you could trivially eat up a significant amount of runway with it.

I won’t single out Datadog on this because the exact same thing happens with cloud spend, and it’s very literally burning money.

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swyx ◴[] No.44427650[source]
the visible cost of burning runway on a bill is very often far less than the invisible cost of burning engineer time rebuilding undifferentiated heavy lifting rather than working on product/customer needs
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9283409232 ◴[] No.44427744[source]
People say this but I wonder about this from time to time. I don't think anyone is asking to rebuild datadog from scratch for your company but surely it's worth it to migrate to something not as expensive even if it takes a bit of elbow grease.
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closeparen ◴[] No.44428690[source]
Assuming there's nothing else you could do with that elbow grease that would create more value than the SaaS bill costs.
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9283409232 ◴[] No.44429796{3}[source]
Value is not a hard science. I've seen people shelve tech debt in favor of work on a feature that no one ends up using.
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1. ◴[] No.44430241{4}[source]