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151 points thunderbong | 1 comments | 30 Jun 25 18:31 UTC | HN request time: 0.202s | source

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aeyes ◴[30 Jun 25 21:49 UTC] No.44428283[source]▶

> we really work with customers to restructure their contracts

Does anyone have such an experience with Datadog? A few million wasn't enough to get them to talk about anything, always paid list price and there was no negotiating either when they restructured their pricing.

replies(2): >>44429042 #>>44430196 #

1. evulhotdog ◴[01 Jul 25 03:06 UTC] No.44430196[source]▶

>>44428283 #

They were completely unwilling to negotiate with us at all, and it forced our hand to go other open source routes so we don’t get locked in again.

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Datadog's $65M/year customer mystery solved