←back to thread

120 points lsharkey602 | 1 comments | | HN request time: 0.239s | source
Show context
rel2thr ◴[] No.44423388[source]
I was talking to the head of accounting for a small biz the other day, and they were talking about buying an AI accounts payable solution. And how typically they would hire a person for this but now they use the AI.

Now this solution might not even use an LLM , it existed pre-chatgpt , but I think the word of mouth of chatgpt and AI is causing business people to seek out automations where they would normally hire.

replies(7): >>44423421 #>>44423509 #>>44423610 #>>44423781 #>>44424316 #>>44424800 #>>44424808 #
1. trollbridge ◴[] No.44423781[source]
This really makes no sense - computer based automated accounts payable has been around since the 1960s, and is an extremely competitive market. AI and LLM don’t exactly bring some huge breakthrough here.

Most the purpose of hiring someone is handling edge cases, checking for fraud, etc - one client of mine made a single AP mistake (accepting a change to where to send payments) that cost them the equivalent of an AP clerk’s salary for a year.

They now have a part time AP clerk and part of her duties is calling any vendor who sends them a change of payment instructions. They’re fraudulent about half the time.