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Touching the back wall of the Apple store

(blog.lauramichet.com)
252 points nivethan | 1 comments | 27 Jun 25 02:45 UTC | HN request time: 0.222s | source
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JSR_FDED ◴[30 Jun 25 03:53 UTC] No.44419187[source]▶
I remember the first time I went into an Apple Store.

I was looking at a 17” PowerBook, salivating at the screen and performance but struggling with justifying the price tag. An incredibly nice lady walked up to me and asked if I had any questions. I told her I was thinking it over as it was a large purchase. She beamed and said “Of course, that’s totally understandable. In fact it takes on average 3 visits to an Apple Store before making a purchase”. It was the smartest, nicest, most low key way of saying don’t feel pressure…you’ll be coming back, and then you’ll buy the machine you’ve always wanted.

Very on brand. And surprisingly still not really copied by others.

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1. nerdjon ◴[30 Jun 25 14:21 UTC] No.44423660[source]▶
I will never forget one of my earliest Apple purchases being a macbook pro. I was convinced that I needed a certain specd machine that was more expensive. The person I was working with instead of just accepting what I thought I wanted asked me about what I was doing with it and really encouraged the lower cost machine.

I ended up getting the lower cost machine and it was still great. It was still a Macbook pro. I don't remember what the spec difference was now but I do remember thinking back and realizing it was right. The higher specs really would not have added anymore life to the machine so it wasn't like I upgraded sooner than I would have otherwise.

Complete opposite of nearly any other tech purchasing process, always seem to want me to spend as much money as possible.