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Touching the back wall of the Apple store

(blog.lauramichet.com)
252 points nivethan | 1 comments | 27 Jun 25 02:45 UTC | HN request time: 0.252s | source
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danpalmer ◴[30 Jun 25 04:12 UTC] No.44419284[source]▶
A few years back I went in to buy an Apple TV. Walked in, straight up to the Apple TV display, stood using it for a few mins, stood looking outwards towards the rest of the store, tried to make eye contact with any staff. No one paid any attention, staff happily chatting away to each other. I couldn't have looked more ready to buy without waving cash around.

Apple Store employees are definitely trained better than the average shop, but they are far from luxury.

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philistine ◴[30 Jun 25 12:36 UTC] No.44422512[source]▶
Apple’s logic is not to put pressure on prospective customers. That means that they don’t have a policy to talk to everyone who walks in the door looking around. I don’t like it either, its disquieting. But I respect their logic.
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1. II2II ◴[30 Jun 25 13:18 UTC] No.44422941[source]▶
I appreciate space when I go into a store when looking for something, but I also like having access to staff when needed without having to hunt them down. Unfortunately, most places like to go to one extreme or the other.