Touching the back wall of the Apple store

I remember the first time I went into an Apple Store.

I was looking at a 17” PowerBook, salivating at the screen and performance but struggling with justifying the price tag. An incredibly nice lady walked up to me and asked if I had any questions. I told her I was thinking it over as it was a large purchase. She beamed and said “Of course, that’s totally understandable. In fact it takes on average 3 visits to an Apple Store before making a purchase”. It was the smartest, nicest, most low key way of saying don’t feel pressure…you’ll be coming back, and then you’ll buy the machine you’ve always wanted.

Very on brand. And surprisingly still not really copied by others.

Porsche has the same philosophy, from what I've heard and experienced

The Cayenne is one of the only SUVs I looked at where the sales experience made me more interested in the brand & left me with a good impression of the dealer.

I hadn't seriously considered a Porsche until I learned they make niche parts for cars for decades - like interior bits and trim that most brands stop making/carrying after about 10 years. You can get parts for a 2002-2016 Cayenne at the dealer, but even though it shares a TON of components with the 2002-2016 Touareg you won't be able to get the parts from VW that you can still source from Porsche for those same years.