←back to thread

Salesforce CEO Claims Half of the Company's Work Is Now Done by AI

(gizmodo.com)
38 points 01-_- | 2 comments | 27 Jun 25 07:43 UTC | HN request time: 0s | source
Show context
bgwalter ◴[27 Jun 25 09:46 UTC] No.44395363[source]▶
To my understanding Salesforce was already selling hot air, so their pivot to force Agentforce on other companies seems logical.
replies(1): >>44395561 #
msgodel ◴[27 Jun 25 10:23 UTC] No.44395561[source]▶
In their defense it is a pretty nice CRM.

But yeah this could probably be maintained by like five people.

replies(2): >>44396234 #>>44396356 #
ehutch79 ◴[27 Jun 25 12:42 UTC] No.44396356[source]▶
I disagree on it being a good crm.

A lot of my problems show up on lists like “25 falsehoods programmers believe about addresses”. These were things that were maybe acceptable in 1999, because they didn’t know better, but only having a single street line is a problem.

I could rant, but half of it would be sales directors who have never used Salesforce shooting us in the foot.

replies(2): >>44396435 #>>44396929 #
1. busterarm ◴[27 Jun 25 14:08 UTC] No.44396929[source]▶
It's '00s era CRM and its main competition is Dynamics ('90s era CRM) and SAP ('80s era CRM)...

Its customers need big enterprise and there isn't a lot of other competition in that space. Not stuff with an ecosystem of systems integrators buzzing around.

If you don't need all that get Hubspot or Zoho or SugarCRM or something.

replies(1): >>44397489 #
2. setsewerd ◴[27 Jun 25 15:20 UTC] No.44397489[source]▶
Re: HubSpot, not sure if you follow them closely but they've been making some big strides in recent years and imo are a lot more competitive for enterprise than they used to be. That, and they're not a dumpster fire of cobbled acquisitions like Salesforce has become.