←back to thread

The Hollow Men of Hims

(www.alexkesin.com)
204 points quadrin | 1 comments | 25 Jun 25 22:59 UTC | HN request time: 0.588s | source
Show context
qgin ◴[26 Jun 25 00:01 UTC] No.44382970[source]▶
I might be crazy, but I am more sympathetic to Hims after reading this than I was before.
replies(1): >>44383001 #
mingus88 ◴[26 Jun 25 00:06 UTC] No.44383001[source]▶
Up until the part where people couldn’t cancel their subscriptions or got charged out of the blue
replies(2): >>44383339 #>>44383533 #
nocoiner ◴[26 Jun 25 01:12 UTC] No.44383339[source]▶
I hate subscriptions and dark patterns and the like as much as anyone, but I am not sure putting a six-month pause on your subscription and getting billed in month 7 is “out of the blue.”
replies(2): >>44383542 #>>44384728 #
1. teaearlgraycold ◴[26 Jun 25 01:54 UTC] No.44383542[source]▶
And it’s not the best customer service if you can’t cancel something that’s already shipping to you. But it’s also not outrageous. You could always chargeback if you don’t mind them backlisting you.