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ChatGPT's enterprise success against Copilot fuels OpenAI/Microsoft rivalry

(www.bloomberg.com)
302 points mastermaq | 2 comments | 24 Jun 25 16:02 UTC | HN request time: 0.599s | source
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breadwinner ◴[24 Jun 25 20:23 UTC] No.44370630[source]▶
Microsoft has wasted their opportunity.

When ChatGPT first came out, Satya and Microsoft were seen as visionaries for their wisdom in investing in Open AI. Then competitors caught up while Microsoft stood still. Their integration with ChatGPT produced poor results [1] reminding people of Tay [2]. Bing failed to capitalize on AI, while Proclarity showed what an AI-powered search engine should really look like. Copilot failed to live up to its promise. Then Claude.ai, Gemini 2.0 caught up with or exceeded ChatGPT, and Microsoft still doesn't have their own model.

[1] https://www.nytimes.com/2023/02/16/technology/bing-chatbot-m...

[2] https://en.wikipedia.org/wiki/Tay_(chatbot)

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spiderfarmer ◴[24 Jun 25 20:33 UTC] No.44370718[source]▶
The biggest problem with Microsoft is their UX. From finding out where to actually use their products, to signing in, wading through modals, popups, terms and agreements, redirects that don’t work and links that point to nowhere. Along the way you’ll run into inconsistent, decades old UI elements and marketing pages that fully misunderstand why you’re there.

It’s a big, unsolvable mess that will forever prevent them from competing with legacy-free, capable startups.

They should delete all their public facing websites and start over.

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1. tartoran ◴[24 Jun 25 21:15 UTC] No.44371138[source]▶
Their UX, their naming conventions from products to frameworks and services, pulled plugged on products, user hostility and so on are all pointing out the root of the problem is elsewhere. I think Microsoft is no longer reformable. It is a behemoth that will probably continue to coast along like a braindead gozilla zombie that just floats due to its sheer size.
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2. AppleBananaPie ◴[24 Jun 25 21:36 UTC] No.44371340[source]▶
That's the feel I get too :/

Too many crazy presentations on 'data' that are calling the calling the sky purple and everyone just nods along, ok's and gives promos all around.