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713 points greenburger | 1 comments | | HN request time: 0.204s | source
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d3vmax ◴[] No.44296182[source]
Alice Newton-Rex, head of product at WhatsApp: “Alongside of private messaging, people were saying they wanted to hear more about topics, teams and organizations across WhatsApp.”

- I am pretty sure NO ONE asked to hear about more topics and organizations across whatsapp.

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_Algernon_ ◴[] No.44296234[source]
Translation: After going through a far too large number of focus groups that didn't want it we finally found one that phrased a reply in such a way, that after removing context and playing Chinese whispers up the management chain, can be interpreted as them wanting ads.
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TeMPOraL ◴[] No.44297379[source]
Nah, it's even simpler than that: after shoving enough surveys in users' faces (as they seem to semi-regularly do across all Meta products; I've had at least 2 in WhatsApp alone over the past few months), they've collected enough misclicks and drunk responses to be able to interpret them as lots of people wanting ads.
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1. PaulHoule ◴[] No.44297998[source]
I was playing a lot of Beat Saber in April and got a survey which asked bizzare questions like “Do I want to use VR to manage my calendar?” They went so far as to ask for times I might be available for a focus group then they ghosted me.