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713 points greenburger | 2 comments | | HN request time: 0.702s | source
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mrtksn ◴[] No.44289633[source]
Does anybody have stats on how many people are O.K. paying for their core services, i.e. how many people pay for paid personal e-mail services?

I just don't want to believe that our services have to be paid for through proxy by giving huge cut to 3rd parties. The quality goes down both as UX and as core content, our attention span is destroyed, our privacy is violated and our political power is being stolen as content gets curated by those who extract money by giving us the "free" services.

It's simply very inefficient. IMHO we should go back to pay for what you use, this can't go on forever. There must be way to turn everything into a paid service where you get what you paid for and have your lives enhanced instead of monetized by proxy.

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filoleg ◴[] No.44289745[source]
I don’t have the actual stats, but, sadly, it seems like a gigantic chunk of the “i would rather pay a small fee to use a service rather than paying for it with exposure to ads” crowd is mostly all-talk. And I am saying this as someone who genuinely believes in the “small fee instead of paying with ad exposure” approach.

The one specific example of this that made me think so is the Youtube Premium situation. So many people in the “a fee instead of ads” crowd consumes YT for hours a day, but so far I’ve only met one person (not counting myself) who actually pays for YT Premium.

And yes, a major chunk of the people I talked about this with were FAANG engineers, so it isn’t like they cannot afford it. But it felt like they were more interested in complaining about the ad-funded-services landscape and muse on their stances around it, as opposed to actually putting their money where their mouth is.

All I can say is, I am not paying for YT Premium out of some ideological standpoint or love for Google (not even close). It has genuinely been just worth it for me many times over in the exact practical ways I was expecting it to.

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throw0101c ◴[] No.44290997[source]
> I don’t have the actual stats, but, sadly, it seems like a gigantic chunk of the “i would rather pay a small fee to use a service rather than paying for it with exposure to ads” crowd is mostly all-talk.

Depends on the price.

I'm guessing lots of folks are paying $1/month to Apple to upgrade from the free 5GB tier of iCloud storage to get to the 50GB tier.

WhatsApp charged people $1 per year before being acquired by Facebook:

* https://venturebeat.com/mobile/whatsapp-subscription/

Supposedly about a billion people paid for that at the time. Even if they went to $1 per month, that'd be fairly cheap (and WhatsApp ran fairly lean, personnel-wise: fifty FTEs).

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toast0 ◴[] No.44291269[source]
> Supposedly about a billion people paid for that at the time.

(I worked for WhatsApp from 2011-2019)

From that article, user count was about 900 Million when the fee was ended; user count was about 450 M in Feb 2014 when the acquisition was announced [1]. Either way, it is a mistake to think everyone was paying.

A) Some people still had lifetime accounts from when the app was $1 for iPhone, or from the typical late December limited time free for iPhone promotions. Windows Phone got marked as lifetime for a while due to a bug/oversight that took a while to get noticed.

B) Enforcement was limited. A lot of users wouldn't have had a payment method that WhatsApp could accept; demanding payment when there's no way to pay isn't good for anybody. For a long time, we didn't even implement payment enforcement; we'd go through and extend subscriptions for a year, initially by manual script, then through automation. When we did build payment enforcement, I think we only set it on for Spain and maybe the US. Everywhere else would get the reminders that the account was going to expire, and then on the day of, it would silently extend the account and not bug you again for a while. Even where payment enforcement was on, it would only lock you out for I think a week, then your account would be extended and maybe you'd pay next time.

Adding on, for a lot of users, the hassle of paying $1 is a bigger deal than the actual $1; but so for people in lower income countries, it's both --- a) it's hard to pay $1 to a US country for a large number of people, b) there are countries with significant number of people living on a dollar a day; I don't think it's reasonable to ask them to forgo a days worth of living to pay for a messenger.

I don't remember numbers, and there's not a lot of financial reporting, because WhatsApp numbers are so small compared to the rest of FB/Meta, but there's a first half 2014 report [2] that shows revenue of $15M. Assuming payments are even over the year (probably not a good assumption, but we don't have good numbers), that'd be maybe 30 Million paying users (some users bought multiple years though), or less than 10%.

[1] https://www.bbc.com/news/business-26266689

[2] https://www.sec.gov/Archives/edgar/data/1326801/000132680114...

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1. eddythompson80 ◴[] No.44293281[source]
> Windows Phone got marked as lifetime for a while due to a bug/oversight that took a while to get noticed.

Huh, is that what it was... I had a Windows Phone 2012-2013 and I think I signed up for WhatsApp on it and I remember chatting with a friend on it and he was talking about the $1 per year thing and I went to check, and it said I have lifetime and I was confused how I ended up with that, but was using it so lightly that I didn't bother to look into why. I figured maybe there was a promotion the day I signed up or something.

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2. toast0 ◴[] No.44294026[source]
You're welcome. :) IIRC, the check was written so that if the platform was one of the enumerated platforms (android, s60, s40, bb) give a 1 year, otherwise give a lifetime, which was intended to be iPhone gets lifetime, but then windows phone happened.

IIRC, you had to have signed up with windows phone, switching phones to windows phone wouldn't grant you lifetime (switching to iPhone while the app was paid on iOS would; a delay on that was added to avoid abuse of borrow your friend's iPhone, re-register and then switch back).