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CAPTCHAs are over (in ticketing)

(behind.pretix.eu)
204 points pabs3 | 2 comments | 25 May 25 00:37 UTC | HN request time: 0s | source
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nssnsjsjsjs ◴[25 May 25 01:34 UTC] No.44084883[source]▶
What about limiting the number of tickets per card?

Or do what airlines do and you need to declare who is using the ticket. Maybe allow exchange for up to 50% of a party.

Then the scalpers can't win but there is still a DOS problem to solve.

Maybe a card auth -> reserve seats -> complete txn flow would help there. The card auth rate limits the amount of unbooked but temporary reserved tickets.

replies(2): >>44084890 #>>44085042 #
1. smelendez ◴[25 May 25 02:11 UTC] No.44085042[source]▶
Locking tickets to customers is hard, especially for venues with seats. The venue and artist want people in those seats — it looks better and they spend money on concessions, merch, and often parking. You can resell at the door, maybe, but then you’re turning away paying customers who get stuck in traffic and show up late.

I’m not convinced cards are a significant barrier. People already get tons of credit cards for the signup bonuses and perks, and you can get prepaid cards pretty easily. Temporary card numbers are a thing too. There are logistical challenges in getting a lot of cards in the buying pool but I don’t think they’re insurmountable.

replies(1): >>44085124 #
2. technion ◴[25 May 25 02:35 UTC] No.44085124[source]▶
Concerts that are struggling with numbers shouldn't have a scalper problem though. If you want more people through the door, there are presumably base price tickets still for sale.

This problem mostly exists in the Swift concerts that sell out in four minutes before the internet explodes with people complaining the website never loaded for them. I'm sure "might harm sales" really won't be a problem for those concerts.