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Coinbase says hackers bribed staff to steal customer data, demanding $20M ransom

(www.cnbc.com)
410 points gpi | 1 comments | 15 May 25 15:52 UTC | HN request time: 0.203s | source
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elif ◴[15 May 25 17:50 UTC] No.43997501[source]▶
So this is probably why the phishing calls have increased from ~1 per month to ~3 per week.. good to know... Wish coinbase would let me DO something about it... Maybe fresh accounts for everyone? Maybe KYC data not directly linked to accounts? There should be SOMETHING they can do because the sheer volume of people constantly harassing CB customers is nuts.
replies(3): >>43997962 #>>43998169 #>>44000019 #
1. lavezzi ◴[15 May 25 22:29 UTC] No.44000019[source]▶
> So this is probably why the phishing calls have increased from ~1 per month to ~3 per week.

Yes and their timeline doesn't add up with what they disclosed. If you take the Coinbase narrative, they only believed this was a 'material' issue once contacted by the hackers for a $20m demand, they weren't able to put the pieces together themselves.

The phishing has been elevated for weeks, especially via text message, and their lack of internal controls for access and monitoring are clearly severely lacking.