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Coinbase says hackers bribed staff to steal customer data, demanding $20M ransom

(www.cnbc.com)
410 points gpi | 5 comments | 15 May 25 15:52 UTC | HN request time: 0.95s | source
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sgarman ◴[15 May 25 18:37 UTC] No.43997944[source]▶
I tried to reach out to coinbase customer support to see if I was impacted. Once I wasted my time with the AI bot and got a human they were unaware of the breach. I was the first person to inform them about it.
replies(3): >>43998073 #>>43998227 #>>44000520 #
modeless ◴[15 May 25 19:05 UTC] No.43998227[source]▶
They emailed impacted accounts. Source: I was impacted
replies(4): >>43999118 #>>43999950 #>>44000432 #>>44004641 #
1. w-ll ◴[15 May 25 20:39 UTC] No.43999118[source]▶
Was this the general "Important Notice" email that went out this morning, or something more specific.
replies(1): >>43999159 #
2. modeless ◴[15 May 25 20:44 UTC] No.43999159[source]▶
The "Important Notice" I got says "This included information related to your account". Also I got an email earlier on April 1 about a breach that sounds very similar if it's not the same one.
replies(1): >>43999305 #
3. w-ll ◴[15 May 25 21:03 UTC] No.43999305[source]▶
Sorry to pester, that exact wording?

I see "We wanted to let you know that we detected activity suggesting that information related to your account may have been accessed in a way that did not align with our internal policies." in the email i got this morning

replies(2): >>43999587 #>>43999653 #
4. behringer ◴[15 May 25 21:39 UTC] No.43999587{3}[source]▶
company speak for "we lost your shit bro"
5. modeless ◴[15 May 25 21:47 UTC] No.43999653{3}[source]▶
Yes. Seems the wording in your email is different from mine.