Changes since congestion pricing started in New York

As a long time NYC resident who moved out during Covid but commute to work in the city. I definitely noticed less traffic on the streets and less noise.

I see a lot of talk of other cities that don't have good public transportation. For example, between Flushing in Queens to 8th Ave in Brooklyn, there are privately run buses at affordable rate and get you there at half the time of trains. There are buses from a lot of residential areas in NJ that are closer to NYC that go to port authority (west side, 42nd st) very quickly. In fact, those buses are getting there faster and more comfortable than ever due to congestion pricing.

I'm curious, do other larger cities where commercial is concentrated into one area not have a private mini-bus(es)? I know public transportation would be great, but having a competitive environment for privately own bus services might be the answer to a lot of cities.

A lot of the UK did this in the 1980s and it’s turned into such a disaster, most mayors and local authorities are trying to move to the London model: companies can bid a flat rate to deliver a bus service (effectively, they commit to providing drivers to deliver the timetable). TfL collects all fares. They also - I think - supply most of the buses to ensure they are of a certain standard, but the companies need to lease them, and maintain them.

This means you get private companies trying to lower costs and so costs are privatised, but the profits (if any) are socialised into a public authority.

This then allows TfL to offer system-wide passes making bus travel over all 43 boroughs cost effective.

I don't know about London, but many places systems like this results in terrible working conditions for drivers. Pay is lousy, shift arrangements are in some cases insane, like work from 5:30-10:00 and then 14:00-17:00. Minimal time in between routes to go to the toilet and so on.