It's a crossover between busses and taxis; they operate on demand like taxis, but only get you roughly the most direct way (they can drive detours to pick up other passengers on the way) in a roughly predetermined amount of time (a 20 minute drive usually takes about 20 to 30 minutes due to the detours) from roughly where you are to roughly where you want to go (they are only allowed to stop on a virtual grid of bus stops spaced around 250 meters apart).