Whichever Salesforce employee has their bonus tied to this being declared an incident and not an outage; fuck you.
This has affected critical, operational processes which YOUR sales and marketing teams use in Case Studies[0][1][2] and documentation[3][4].
[0] https://slack.com/intl/en-au/customer-stories/react-veterans...
[1] https://slack.com/intl/en-au/customer-stories/veterans-affai...
[2] https://slack.com/intl/en-au/customer-stories/mta-new-york-c...
[3] https://slack.com/intl/en-au/blog/productivity/why-every-bus...
[4] https://slack.com/intl/en-au/blog/productivity/standard-oper...?
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