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561 points bearsyankees | 1 comments | | HN request time: 0.21s | source
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xutopia ◴[] No.43965126[source]
That's crazy to not have responded to his repeated requests!
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mytailorisrich ◴[] No.43965306[source]
A company has no duty to report to you about just because you kindly notified them of a vulnerability in their software.

> During our conversation, the Cerca team acknowledged the seriousness of these issues, expressed gratitude for the responsible disclosure, and assured me they would promptly address the vulnerabilities and inform affected users.

Well that was the decent thing to do and they did it. Beyond that it is their internal problem and, especially they did fix the issue according to the article.

Engineers can be a little too open and naive. Perhaps his first contacts was with the technical team but then managament and the legal team got hold of the issue and shut it off.

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kadoban ◴[] No.43965406[source]
> > During our conversation, the Cerca team acknowledged the seriousness of these issues, expressed gratitude for the responsible disclosure, and assured me they would promptly address the vulnerabilities and inform affected users.

> Well that was the decent thing to do and they did it. Beyond that it is their internal problem and, especially they did fix the issue according to the article.

They didn't inform anyone, as far as I can tell. Especially users need(ed) to be informed.

It's also at least good practice to let security researchers know schedule of when it's safe to inform the public, otherwise in the future disclosure will be chaotic.

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1. sakjur ◴[] No.43966062[source]
Taking Yale as a starting point, they seem to have failed their legal obligation to inform their Conneticut users within 60 days (assuming the author of the post would’ve received a copy of such a notification).

https://portal.ct.gov/ag/sections/privacy/reporting-a-data-b...

I doubt this is an engineering team’s naivete meeting a rational legal team’s response. I’d guess it’s rather facing marketing or management naivete that sticking your head in the sand is the correct way to deal with a potential data leak story.