Four years of running a SaaS in a competitive market

Very well rounded and grounded article. Like it very much!

Indeed as someone else in the comments said, the personal touch is the best asset you have as indie. So talk with your customers.

I run a Android app, next to my day job, and I pride myself on always putting the customer first, and actually fixing their pain points or implementing their suggestions. Empathy is so important, and something a big company will struggle with.

I'll checkout the recommended books!

What's the Android app? If it's for a general audience, this is a good opportunity to plug it :)

Haha, well it's that you asked. Mini Piano Lite, a piano app. Building it for 15 years already. https://play.google.com/store/apps/details?id=umito.android....