Is prusa the way to go for someone who wants something that just works?
I'm not sure anything 'just works'. I have an Ender 3 S1 with autoleveling. I still have to adjust 4 knobs while getting under the print head with a feeler gauge. It's absolutely maddening. I need to do this with every print. If I don't touch the thing for a few months it's really bad. If you don't get it right it will gauge your printing surface or alternatively rip your piece apart as it prints. Then you need to know about bed temperature, nozzle temperature, and a hundred other things. Then what types of filament work best with certain bed types. I wish I never got it.