I thought I bought a camera, but no DJI sold me a license to use it [video]

Where is the part where he doesn't click "Agree", boxes the thing up, and sends it back?

I've sent stuff back for that sort of thing. Often, I'll look at a EULA and decide I don't want it. Mandatory arbitration with anybody other than the American Arbitration Association is a killer.

In the comments, he mentions that he will be returning the unit as defective.

But he clicked "Accept" on the EULA. On camera.

Of course he does. Nobody can be expected to actually read those, much less for them to be legally effective at enforcing anything.

1. Most people don't actually read long EULAs. And who can blame them? We have been trained not to read them, and if you do, you are spending a significant amount of your life on a tedious and frustrating endeavor.

2. If you do read it, it is a long document in difficult and intentionally misleading legalese, where you can easily miss something.

3. If you don't agree to the terms, and return it, does the company pay for the shipping? Even if they do, you have now wasted a fair amount of time on this product you won't actually use.

4. Depending on the product there may not be anything on the market that has an acceptable EULA. In part due to the fact that few enough people read the EULA that companies can afford to lose business from the people who do.

I suppose consumers need to be able to pool their effort to read this. We upload it to a site, see the comments others have made and then decide. If there are changes between the comments and now, then those are highlighted as well. A EULAgrokker.

EULAs are not hard to read. You skim them and look for the arbitration clause, the indemnification clause, the privacy and ownership of your intellectual property clauses, and anything that says "sole discretion".

Aren't consumer associations already doing this ?