Happy to see this and hopefully there are some changes. Right now I'm dealing with a crazy Adsense issue and there is no recourse, no customer support and no alternative.
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How you can argue such things are democratic are beyond me. There is nothing democratic about trillion dollar corporations that can ruin your business for refusing to play their game.
Is a farmer "a failure who shouldn't have a business" if some asshole buys up every single railroad, port, and truck in the country he lives in?
If your business model is to make yourself completely dependent on a single third party, then you shouldn't have a business.